# tracinGRID

> tracinGRID is the New Zealand food business app for supplier orders, live delivery tracking, your Food Control Plan, and AI inventory. One tablet, one login, four jobs done. Two-sided: restaurants and suppliers run the same record.

## What tracinGRID Does

tracinGRID puts four jobs on one tablet. Most food businesses run them on four different tools that don't talk to each other.

- **Supplier ordering.** Set your suppliers up once. Place orders in seconds. Repeat last week with one tap. Suppliers receive the order directly in their tracinGRID app or as a clean PDF by email if they're not on the platform yet.
- **Live delivery tracking.** Every order links to its delivery. Watch the supplier truck on a live map with real-time ETA. The courier captures a proof-of-delivery photo at the door, geo-stamped and timestamped, shared back to the restaurant before the truck pulls away.
- **Digital Food Control Plan.** Guided checks for temperatures, cleaning, cooking, and corrective actions. Timestamped, tamper-evident, append-only, ready for any MPI verification visit.
- **AI Inventory.** Stock levels update automatically from deliveries and usage. The AI learns your weekly pattern (busy services, slow Tuesdays, weekly specials), flags below-par items before you run out, and pre-drafts the next supplier order on schedule.

Every action you take feeds the next one. A goods-in check updates inventory, ticks the FCP receiving record, and closes the supplier order in one go. Three records from one action.

## Who It's For

Any New Zealand food business that orders ingredients, takes deliveries, runs an FCP, and counts stock — and any supplier that delivers to them.

**Restaurant side:** Cafes, restaurants, takeaways, food trucks, butchers, bakeries, caterers, event kitchens, small food manufacturers, multi-site operators.

**Supplier side:** Produce wholesalers, meat and seafood suppliers, dairy and beverage distributors, courier and delivery operators, multi-depot fleets.

**Processors and exporters:** Meat, poultry, seafood, dairy, beverage, and ingredient producers operating under custom Food Control Plans or Risk Management Programmes (RMPs).

Built for operations under the **Food Act 2014** (Food Control Plans) and the **Animal Products Act 1999** (Risk Management Programmes).

## Pricing

All prices are NZD, GST exclusive unless noted. Unlimited users on every plan.

- **Base · Orders + Live Delivery:** Free, forever. No card required. Supplier ordering, live delivery tracking, courier proof-of-delivery photos, both-sides shared record.
- **Digital FCP add-on:** $100/month per site ($115 incl. GST). Guided MPI Template FCP, daily checks, corrective actions, verifier-ready PDF + CSV exports.
- **AI Inventory add-on:** $115/month per site ($132.25 incl. GST). Auto stock updates from goods-in, pattern-learned par alerts, pre-drafted next orders.
- **Operate bundle:** $179/month per site ($205.85 incl. GST). Digital FCP + AI Inventory + free base, all in. Saves $36/site/month vs à la carte.
- **Annual billing:** Two months free on any paid add-on or the Operate bundle.
- **Multi-site discount:** 10% off each additional site (2–4 sites), 15% off (5–9 sites), Enterprise quote (10+).
- **Enterprise (suppliers, processors and manufacturers):** Bespoke quote. Custom FCP / RMP digitised 1:1, lot-level traceability, multi-site dashboards, supplier-side dashboard, driver route view, multi-restaurant order intake, optional ERP integration. Book a walk-through.

Free 30-day trial of every paid add-on. No credit card required.

## MPI Verification

Yes. tracinGRID produces verifier-accepted PDF and CSV exports for any audit window. Tamper-evident timestamped records, append-only entries, signed corrective actions. Supports Template FCP, Custom FCP, RMP, and National Programme. Every verification visit on the founding-team host site has passed first time since rollout. tracinGRID digitises your approved plan exactly as written — no MPI re-evaluation required.

## Common Questions

- **Is tracinGRID approved by MPI?** tracinGRID is software that digitises your existing MPI-approved FCP or RMP. No re-evaluation by MPI is required. Records exported from tracinGRID have been verifier-accepted since rollout.
- **Does it work offline?** Yes. Data stores on-device and syncs the moment connectivity returns. Works in walk-in fridges, cold stores, and anywhere wifi is patchy.
- **How much does it cost?** NZD $0 free base + $100/site/month Digital FCP + $115/site/month AI Inventory, or $179/site/month for the Operate bundle (both modules). Enterprise quote for suppliers, processors and manufacturers. See https://tracingrid.co.nz/pricing/
- **Is data hosted in New Zealand?** Yes. Production data is hosted on NZ and Australia infrastructure. Daily encrypted backups. Full PDF + CSV export at any time.
- **Do I pay per user?** No. Unlimited users on every plan, free or paid.
- **How long does setup take?** Same-day for hospo on the Template FCP. 1–2 weeks for Custom FCP / RMP processors, configured by a QC professional with paper running in parallel for one verification cycle before cutover.
- **What devices does it work on?** iOS, Android, and web. Same login across every device. Tablet-first interface, designed for back-of-house with gloves and wet hands.

## In Production

tracinGRID has been running in production at a working NZ food processor for three years before being offered to anyone else. 1,000+ records logged in production. Every MPI verification visit on that site since rollout has passed first time. The product you see is the system that team uses every shift. The Fresh Chicken Company (Auckland) is the founding production deployment.

## Data & Integrations

- **Hosting:** New Zealand and Australia.
- **Devices:** iOS, Android, and web. One login per user across every device.
- **Hardware support:** Ruggedised and wash-down tablets. Bluetooth thermometer integrations. Wall-mounted bracket support.
- **Exports:** PDF and CSV for any period or audit scope.
- **Languages:** English (en-NZ). Bilingual content support for staff-facing pages.

## Pages

- Website: https://tracingrid.co.nz/
- Features: https://tracingrid.co.nz/features/
- Pricing: https://tracingrid.co.nz/pricing/
- FAQ: https://tracingrid.co.nz/faq/
- About: https://tracingrid.co.nz/about/
- Contact: https://tracingrid.co.nz/contact/
- For Cafes, Restaurants & Takeaways (Hospo): https://tracingrid.co.nz/hospitality/
- For Manufacturers, Processors & Exporters: https://tracingrid.co.nz/processors/

## Blog

Practical guides for NZ food businesses on FCPs, MPI verification, supplier management, food safety, and operations.

- Blog index: https://tracingrid.co.nz/blog/

## Contact

- Email: hello@tracingrid.co.nz
- Website: https://tracingrid.co.nz/
- Free trial: https://app.tracingrid.co.nz/
- Book a walk-through: https://tracingrid.co.nz/contact/